If you run a gym, a salon or a small shop, you probably know the wall. The class schedule is a week out of date. The holiday hours are in marker. Somebody has to remember to print the new one, and that somebody is usually you.
A digital sign puts a TV where that paper hung, and you change what it shows from a phone or laptop. Think of a lobby TV as the sign on a shop door that you can rewrite without a marker. A break room TV does a different job, and what works in one falls flat in the other.
What is digital signage actually used for?
It’s used wherever people need information at the moment they’re standing there. A TV goes where people wait or pass, and someone on your team changes the message without a printer. The software handles content creation, scheduling and management, according to Wikipedia, and that’s the part you’ll spend your time in.
If you could change your wall in a minute from your phone, what would you put on it? Your answer to that, room by room, is your plan.
What should a front desk or lobby TV show?
A front desk TV should answer the questions your staff get asked most. If your desk answers the same 3 questions 50 times a week, those 3 answers are your first slides. Write the questions down for a week and you’ll have them.
The usual front desk and lobby uses are:
- A directory of who is where, or which suite or room is which
- Today’s hours, closures and schedule changes
- A welcome message with the visitor’s name, if the visit is planned
- One featured service or event, with an end date
The content needs to be readable from across the room and short enough to take in while someone waits to be helped. One idea per slide beats a crowded slide with 5. For a closer look at this room, reception area digital signage covers what to put on it in more detail.
What belongs on a break room TV?
A break room TV is for your own people, and they’ll look at it for the length of a lunch. That gives you more time than a lobby does, and a different audience. Staff don’t need to be sold on anything. They need to know what’s changing.
Good break room content includes shift or schedule changes, birthdays and new hires, safety reminders, and 1 or 2 numbers the team is working toward this month. Because people sit near it every day, stale content shows fast. A slide that was true 2 weeks ago and isn’t now teaches staff to stop reading the TV.
Give one person responsibility for the break room slides, and give that person a standing time each week to check them. A TV with no owner turns into a loop everyone ignores, which is how paper bulletin boards fail too.
What works on a gym floor or shop floor?
Floor TVs work best for information people need while their hands are busy. That usually means safety reminders, how-to videos for equipment, and notices that would otherwise be pinned up where nobody reads them.
The content has to be readable from where people actually stand, not from where you stood when you hung the TV. Don’t trust a size from a design guide. Put your draft slide on the real TV, walk to the farthest spot a member or worker stands, and see whether you can read it. Adjust until you can, using whatever sizing controls your software shows you.
The hardware matters more here than in a lobby. A dusty, warm or vibrating space is harder on a player than a front desk is, so ask any vendor what the player is rated for and how it behaves when it loses power. A player that restarts on its own after a power cut saves someone a walk to the back of the building.
What goes on hallways and walls?
Hallways are where most paper lives, and they’re also the hardest room for signage. People walk past instead of stopping, so a message there has about as long as it takes to walk by. Use big, short, high-contrast messages, and save the longer content for rooms where people stand still.
The hallway is also where replacing paper pays off fastest. Saco Sport & Fitness in Saco, Maine, started with exactly that goal. Beth Gillespie, who works in membership, said:
"The objective when we first started was to do away with all paper signs so all of our signage is done on the televisions."
Beth Gillespie, membership, Saco Sport & Fitness, Saco, Maine. From the Saco Sport & Fitness customer story.
The published story lists programs, weather and equipment how-to videos among what the club shows. Those are 3 different jobs. A program notice changes weekly, weather changes daily, and a how-to video stays put for months. When you plan a wall, sort your content by how often it changes, because that decides who has to touch it and how often.
How do the rooms compare?
This table puts the 4 rooms side by side, with the job each one does and who keeps it current.
| Room | The job | What the content needs | Who updates it |
|---|---|---|---|
| Front desk or lobby | Greet and direct visitors | One idea per slide, readable across the room, an end date on anything time-limited | Whoever works the desk |
| Break room | Inform staff | Schedule, safety and team notes, refreshed weekly | One named person |
| Gym floor or shop floor | Warn and instruct | Legible from the farthest spot, tough hardware, restarts after a power cut | Owner or supervisor |
| Hallway | Catch people walking by | Short, large, high-contrast, changes with the calendar | Whoever owns the schedule |
The rows differ most in who updates them. A room with a clear owner stays current, and a room without one drifts. Before you buy a second TV, decide who owns the first.
What can a sign show beyond still slides?
A lot more than photos and text. Depending on the plan, you can add animated text and transitions, a live weather feed, a calendar, a news ticker or a live web page. You can also design a slide in Canva and send it straight to the TV, and schedule content by time of day so lunch looks different from closing time. You don’t need any of it to start. A handful of still slides with an end date on each will already beat the paper.
When you’re ready for more, interactive digital signage software for small teams covers what live content and touch add, and what they ask of you.
Does a digital sign need the internet?
Not always, and the answer depends on the system. Wikipedia notes that networked systems exist alongside standalone ones, and says standalone systems operate without a network connection.
Most small teams want the networked kind, because that’s what lets you fix a typo from home. The practical question is what happens when the connection drops. Ask whether the player keeps showing content it has already downloaded, and whether it needs a person to restart it. A slide that says "Closed Monday for the holiday" doesn’t need the internet once it’s on the player. Live content such as a web page or streaming video does.
One more check before you pick a wall. Weill Cornell’s IT department notes that setup needs a power outlet and a network jack in the space, so confirm both are there.
How do you keep the content from going stale?
Put an end date on everything that expires. That habit separates a useful sign from a slideshow that loops until someone forgets it exists.
Large organizations learn this quickly. Texas A&M University’s digital signage policy says content can be scheduled for a maximum of 14 calendar days. You don’t need a campus policy, but the idea scales down well. Short run times force someone to look at the content again, so an old announcement never hangs around for weeks.
For a small team, the rule is simple. Every promotion gets an end date when you create it. Every Friday, one person previews the week ahead and checks it on the real TV. If you want a starting routine, digital signage for business: where to start small lays out a first month that adds a fourth slide only after the weekly update has happened 3 weeks in a row. If you run a gym or salon, the industries page shows how other fitness and personal care businesses use it. And if you have space to spare, digital signage advertising in your own building looks at selling it to neighbors or tenants.
What mistakes do people make with digital signage applications?
The most common mistake is putting a TV where nobody stops. A hallway wall feels like a natural place, but people walking past rarely read more than a headline. If you have 1 TV, put it where people already wait or pause.
The second is treating the loop as finished once it’s built. A loop nobody owns looks current for about a week, then slowly becomes wrong. People notice a wrong time or a past event before they notice anything else on the TV, and after that they stop trusting the rest.
The third is using the wrong hardware for the room. A streaming stick that works on a desk may be a poor fit for a space that gets hot, dusty or loses power. If you’re comparing options, use hardware meant for digital signage explains the difference, and digital signage players: what to buy for small teams covers the buying questions.
The fourth is crowding the slide. Put 1 message on each slide, and test it from the spot where the reader will actually stand.
Frequently asked questions
Which app should I use for digital signage?
That depends on who will update it. Ask whether the person who changes the content can do it from a phone or laptop without installing anything on the TV, and whether the player keeps working if the internet drops. Pick the tool your least technical staff member can run.
Can I update my digital signs from my phone?
Usually, if the software is cloud-based. You log in from a phone or laptop, change a slide, and the TV picks it up. Ask any vendor to show you the change from a phone before you buy, and ask how long it takes to appear.
What are some real-world examples of digital signage?
A fitness club that replaced paper signs with TV schedules and equipment videos is one published example. Others include a lobby directory for visitors, a break room board for staff announcements, and department news on a campus. Hospitals and universities use it for visitor information too.
Do I need new TVs for digital signage?
Not if your TV has an HDMI port. A small player plugs into the port and shows your content, so most TVs you already own will work. Check the room has a power outlet and a network connection or Wi-Fi in range.
Where SmartSign2Go fits
If your plan is still slides with a photo and an end date, start with the Essentials plan. The Advantage plan adds video and audio uploads and scheduling by time, day or month. Plans start at $19 per screen per month, and you can browse players in the shop and compare plans on the pricing page. If you’d like to talk through which room to start with, book a demo or call (844) 888-7446.