Essentials

The reality is that the Lite, Pro and Ultra player devices will all work great for the typical uses we see. Here are some factors to guide you:

Planning on creating longer playlists with video? Go with the Pro or Ultra model.

Using large format displays (over 55") where screen resolution is more important? Go with the Pro or Ultra models which fully support 4K UHD.

Installing your player into a tough environment that is hot, dirty, difficult to access or where it is particularly critical that it is reliable? Go with the military-grade Ultra model. 

If you outgrow the player you've chosen, we'll be happy to exchange it for an upgraded model with credit for what you've paid for the original!

Yes! Choose the right playback device for each screen. Within your account online, they will all be managed seamlessly.

Yes! All of our player models support continued playback during temporary web outages. Exceptions are for content that requires streaming, such as YouTube, Vimeo, Music and web feeds such as social media and news. Be sure to enable the "Continue playing" option in the "When player loses internet connection" section of settings in your account.

Yes, all of our player models will automatically resume playback after a power outage.

Yes and no. While some models do have multiple HDMI outputs, they may only offer a "mirror" functionality whereby all screens will play the same content. In most cases, you will have better performance simply using an HDMI splitter. 

If you need to display different content on each screen then you will usually need a dedicated player for each screen. It is possible to source a higher performance computer that can support multiple screens simultaneously and independently. 

The only time this makes financial sense to use one player for multiple screens is if you want to create a video wall so that content can flow between screens. We can help you with this advanced use-case.