Based on 29 reviews of the Lite player
We used this for our small business and it has worked amazing. Anytime I had a question smartsign2go was a text away with a resolution. They responded very fast and efficiently every time. The website to add images was very easy to use as well.
We use it in our restaurant back of the house areas to convey messages, updates and reminders to the team. Excellent support, relatability and ease of use. Very happy.
Loved customer service they were on it from the jump. I had no idea how to set it up but looked at my phone and they had already texted me asking if I needed help. Days after I needed help and they responded fast and were not mean about it. The software has been easy to use and customers have been enjoying seeing the display we have. Will definitely recommend this to anyone who is looking for something similar
We have been using this product for a few years as our reader board in our lobby. Very easy to update, as well as provide helpful information to our guest.
SmartSign2go is an excellent vendor to work with. I was able to schedule a last minute demo for the following morning. The devices arrived sooner than anticipated and myself and my team were able to jump right into the software with no issues. I highly recommend this product for anybody who has to constantly update lobby tvs, menu boards, and other information stations. Thank you!
I purchased this service for my restaurant after a very negative experience with a digital sign system from Mood Media. I could not be happier with SmartSign2Go. I dealth directly with Derry, who responded to all of my inquiries right away. The system utilizes a simple Chromecast receiver and it was pre-loaded with my WiFi connection. They created two initial designs for me which were perfect. I plugged the device into the splitter for my monitors and the signs came up immediately. (With Mood Media, this step took about three days and countless hours on the phone with technical support.) The software is incredibly user-friendly and even a computer non-literate person like me can create great designs that include GIF animation. (Compare that to the most user-UNfriendly software that Mood Media uses that even their professional designer's can't figure out.) This is a great deal too -- a small initial purchase price and small monthly fee compared with $160 a month for a Mood Media system that was constantly going down and ended up failing completely. I am a huge fan of this company!
I love our new digital signage! We have been able to communicate with the member's of our 24 hour gyms without being there 24/7. And we know that people are reading it, because we are being approached by members asking about our promotions. I love it so much, that I am purchasing it for all of our locations.
We are completely satisfied with our purchase from Smart Sign 2 Go. We purchased 3 players so far and plan to purchase more. Not only is the signage player a great value, the customer service is unmatched. Derry, has ALWAYS been there when we needed him. You can't go wrong with this purchase.
Everything is excellent! Love the digital signage and all the features it has. Love the customer support I had for the demo, purchase, and set up. Exactly what I was looking for. Thank you!!!
I know there are many more features to discover but I basically deployed this in a matter of a few hours. I am replacing a sign that runs MagicInfo Express which is very difficult and untrustworthy. I also am replacing MVIX which too are hard to setup and keep going. This device was simple and easy. I even had to change the wifi which ended up being simple and easy. I simply just display the specials and now I have the ability to display each daily special automatically.
Derry was excellent to work with Makes price changes and menu changes a breeze.
I easily created a slide show that I can play in the window of my boutique
Great people! The new player is not functional as well as the previous version. It's slower frame doesn't fit as well
We love using this company for all of our Phenix Salon Suite locations. You won't be disappointed.
super easy an convinience
We just upgraded from the old "fire stick" USB player to the new Sign Player Lite. The player seems to be working perfectly at this time. We were having a problem with the old player cutting in and out and resetting itself on occasion. The new player seems to be working without any flaws. It is a perfect fit for our small business and allows us to display our specific content and other pages such as local weather, news, and sports. We have had excellent technical support from Derry and our video board is a great addition for our business.
Great Customer service!
I have been using this product for almost a year. The installation process was simple, and the support was great. There is ease of functionality, and customers love the promotional scrolling displays.
I had this program up and running in minutes. It came preset with some background pics from my webpage so it ties so nicely with the web design when customers log on to our page they immediately see the professionalism of the design.
Best customer service Very good product
Paradigm Social Media has always received prompt and professional customer service. Their software and products always meets our business needs for our customers. We highly recommend SmartSign2Go!
Liked the one point of contact for help. Very positive experience.
The best in the industry!
This guys are great specially Derry Fitzsimmons thanks for all your help
Staff very attentive, product easy to use.
This has been a simple to install and easy to use system. It is very easy to customize my menue and add a professional touch.
This electronic sign makes such a difference in the professional look of my shop. It is so easy to use and the company is very responsive to questions.
Derry has made our step towards digital signage extremely easy and encouraging, thank you!
Easy to use friendly staff always ready to help. Not expensive at all. Using a couple of them for my taco truck menus.
I've installed 3 displays at our manufacturing facility in 2 different buildings. So Simple! We're doing away with the corkboard paper announcements for all 120+ employees and instead using the electronic signage to push all company and HR communications in a scrolling slideshow. Web Portal updates and changes to the slide show can be made from anywhere and anyone with our login credentials. The system ran reliably for years at my previous company so I brought it to my new employer. Employees and HR couldn't be happier.
I compared a number of different models. I am a small business owner and this is the best option across the board. Functionality, options, programming, and services. Definitely the right choice for your digital display! Support was amazing and their platform is so easy. Makes for the perfect instore digital display to add a new source of advertising.
I really love this system. I have used it now in two completely different applications. The first was to do in-house advertising as well as something for waiting customers to view. The second one I am using for scrolling donors' names in place of a donor recognition wall. Works perfect for both.
…a Tier 1 technology company.…Their solutions are incredibly easy to acquire and set up, easy to use and maintain, and constantly give us new and exciting ways to inform and engage with our members….I would recommend SmartSign2Go for any business in any industry.
Chris Bailey
Gold's Gym
Great visual in-store marketing!...I am very impressed with the customer support. Even with my limited knowledge I am able to have a beautiful slideshow display and I can control the length of playing time for each slide.
Mary Brewer
D'Olivo
Everything is excellent! Love the digital signage and all the features it has. Love the customer support I had for the demo, purchase, and set up. Exactly what I was looking for. Thank you!!!
Marie M.
Phenix Salon Suites
The system is really easy to use both hardware and software.
Tony Antalan
Silver Reef Casino Resort
These guys have provided the best service imaginable. prompt, kind, understanding. They make saving you money along with honest service a priority. This is optimal for any business at any budget….
Joshua Parrish
Wenatchee Natural Foods
We currently use 2 systems and are happy with how easy it is to use. LOVE the support we've had whenever we've lost our way! Thanks!
Melissa Gass
The Works Family Health and Fitness Center
Which player is right for me?
The reality is that the Lite, Pro and Ultra player devices will all work great for the typical uses we see. Here are some factors to guide you:
Planning on creating longer playlists with video? Go with the Pro or Ultra model.
Using large format displays (over 55″) where screen resolution is more important? Go with the Pro or Ultra models which fully support 4K UHD.
Installing your player into a tough environment that is hot, dirty, difficult to access or where it is particularly critical that it is reliable? Go with the military-grade Ultra model.
If you outgrow the player you’ve chosen, we’ll be happy to exchange it for an upgraded model with credit for what you’ve paid for the original!
Can I mix and match players?
Yes! Choose the right playback device for each screen. Within your account online, they will all be managed seamlessly.
Will the player keep running if I lose internet connection?
Yes! All of our player models support continued playback during temporary web outages. Exceptions are for content that requires streaming, such as YouTube, Vimeo, Music and web feeds such as social media and news. Be sure to enable the “Continue playing” option in the “When player loses internet connection” section of settings in your account.
Will the player start back up after a power outage?
Yes, all of our player models will automatically resume playback after a power outage.
Can I drive multiple screens from one player?
Yes and no. While some models do have multiple HDMI outputs, they may only offer a “mirror” functionality whereby all screens will play the same content. In most cases, you will have better performance simply using an HDMI splitter.
If you need to display different content on each screen then you will usually need a dedicated player for each screen. It is possible to source a higher performance computer that can support multiple screens simultaneously and independently.
The only time this makes financial sense to use one player for multiple screens is if you want to create a video wall so that content can flow between screens. We can help you with this advanced use-case.
